The Health Ministry in Jerusalem, Israel has coordinated a new service that aims to connect doctors, nurses, social workers and patients who speak Arabic, Russian or Amharic.
The new service will be open 24 hours a day besides Shabbat and holidays. During the trial period of the project, it will only be available in the following locations: Wolfson Medical Center in Holon, Western Galilee Hospital in Nahariya and the Barzilai Medical Center in Ashkelon.
The project will aim to contact native speakers of the language needed via hospital intermediaries. They will then relay the information from the care provider to the patient as necessary. If the project is deemed a success, the services will expand to other locations.
The translators/native speakers have completed a medical translation course and have been provided with basic medical dictionaries. This issue came to the light following a survey conducted in 2011 by the Central Bureau of Statistics which claimed 17 percent of people who cannot speak Hebrew have experienced difficulties in receiving medical care. This percentage increased to 23 percent among persons 65 years of age or older.
For the original article, visit the Jerusalem Post.
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